Guy Scratches Snow Off Wrong Car

A gentleman arduously scrapes the snow off of his car, only to realize he has unburied someone else’s vehicle.

Questions:

  • Think back to a time when you or your school put a lot of time and energy into a project, only to realize it did not have the intended outcome and missed the issue you were trying to address completely. How did you react?
  • How can we use systems to prevent these kind of mistakes?
  • How can we use sense making to prevent these kind of mistakes?
  • What are some positive ways one can react when these mistakes do happen?

Source: Statoil

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